Terms & Conditions – Wedding / Celebration / General Venue Hire
Please note: We strongly recommend that you have suitable wedding / Event insurance which covers the full costs of your wedding with us, which is in both parties’ interest to have in place.
which.co.uk has an impartial selection of insurances available, or you may wish to use a broker, or find your own insurances.
The contract
1.Your contract is with us, Rayle Farm Events Venue, Bridge, Redruth, TR16 4QP
2. We appreciate that on occasions someone else (such as a parent) may wish to make payments due to us on your behalf. We are happy to accept such payments, but please note that unless we agree otherwise with you in writing you are legally responsible for any payments due to us.
3. In these terms, “venue” means the appropriate agreed venue at Rayle Farm Events Venue, Bridge, Redruth, TR16 4QP where your wedding/celebration is agreed to be held, “wedding/celebration” also means (where applicable) a civil partnership, “wedding/celebration package” means the services relating to your wedding which we agree to provide to you; and “working day” means a day other than a Saturday, Sunday or public holiday in England.
Making your booking
4. We may agree to you making a provisional booking with us, but this is not legally binding on either you or us unless and until a contract is entered into by both parties, thereby confirming any provisional booking.
5. If, after receiving our quotation for your wedding/celebration package, to secure your dates, you should within 7 days of the date of our quotation pay a non-refundable deposit of 10% of your hire charge. 50% of the remaining balance to be paid 6 months prior to the event, and the remaining 50% to be paid 3 months prior to the event date. You should include a copy of your wedding/celebration insurance documents. Payments can be made by bank transfer or cheque. A £500 damage waiver will be required unless otherwise discussed, 14 days prior to your arrival at Rayle Farm Events Venue, and will be returned within 14 days, subject to there being no damage to the property or grounds.
Please note that your deposit will not be refunded if you subsequently cancel a confirmed booking, as explained in paragraph 25 below. A contract is only formed between you and us when the deposit payment has been received. No booking application shall be binding on us and no contract shall be formed unless and until we send your booking confirmation. Payment of your deposit confirms that you are accepting our Terms & Conditions.
Your wedding/ event package
6. The general content of your wedding/celebration/ event package shall be as set out in your booking email quotation, or as otherwise subsequently agreed with us in writing. We may finalise certain details of your wedding/celebration package (for example, the exact numbers of guests at the venue, which should always be less than 350 in The Marquee) with you in the period leading up to your wedding, in accordance with these terms. No more than 50 guests may stay in the accommodation onsite, which includes the railway carriage, shepherd huts, farmhouse and all our camping, without express agreement, in writing, and as part of your wedding package. Access times to the property will be specified in your booking confirmation. Access for suppliers for marquees etc will be 3 days prior to the event, and for decorating the day prior between 10am and 5pm, and for tidying up between 10am and 5pm the day after the wedding. All suppliers must have suitable insurances.
7. As part of your wedding/celebration/ event package, you may have exclusive use of the marquee and grounds within Rayle Farm Events Venue, Bridge, Redruth, TR16 4QP, depending on the package booked.
Noise must be kept at Noise Rating 35 (equivalent to a hotel) between 7am and 11.00pm and Noise Rating 20 (normal nighttime residential restrictions) between 11.00pm and 7am. Noise proved to be above this level will result in full loss of your rental deposit, and will be distributed to our nearest neighbours for the inconvenience caused to them.
From 10.45pm it is expected that the music level will be switched off, and guests will start to depart the property by 11pm. By midnight, all day guests must have departed the property, and only those staying onsite may remain in their own respective properties. Therefore, house guests must retire to all accommodation and camping guests to their own respective properties onsite. Where your wedding is to be held in the Marquee Lawn, a maximum of 50 guests may stay onsite at the property for a maximum of 2 nights, and a maximum of 350 additional day guests may be in the marquee from 11am-11pm on the day of the Wedding or Celebration.
8. In our confirmation of booking letter, we will provide you the link to our list of agreed suppliers for Rayle Farm Events Venue. Please do not book any suppliers without first seeking written agreement from Rayle Farm Events Venue and confirming that your supplier has suitable public liability insurances, and/or personal qualifications/permits for the intended supply.
Price
9. If your wedding/Event /celebration date is scheduled more than 1 year after the date of our confirmation of booking, we reserve the right to increase the price of your wedding package by up to Retail Price Index for each complete period of 12 months between these two dates.
10. All prices are subject to VAT, prices given include VAT.
Payment of balance
11. We will invoice you for the total price of your wedding/celebration package (less any deposit paid) 6 months and 3 months prior to the scheduled date of your wedding/ event. You must pay our invoice in full by the due date. Late payments will be charged an administration fee of £40.
Your responsibilities
12. It is your responsibility to book the Celebrant for your wedding. If you have not booked the Celebrant before making your booking application with us, we advise you to do so as soon as possible after you have received our confirmation of booking.
13. You must provide us with a copy of suitable wedding/ event insurance documents relating to your wedding/ event, prior to confirming your booking with us.
14. You must provide public liability insurance for all suppliers booked 6 weeks prior to your wedding/Event/ celebration date. We reserve the right to refuse suppliers we deem unsuitable for the venue. Fireworks, and Chinese Lanterns are expressly forbidden at all times at Rayle Farm Events Venue, due to the nature of the location.
15. You must comply with, and use your reasonable endeavours to ensure that your guests comply with, all of our reasonable instructions intended to ensure the safety of property and/or people at the venue.
16. You must provide your guests with such information we may reasonably request regarding arrangements to be followed at the venue (for example, in relation to car parking or the storage of valuables).
17. Any damage caused to the Venue, its equipment, contents or fittings will be invoiced directly to the couple immediately after the event.
18. We reserve the right to stop any activity which we reasonably believe is likely to cause damage to the interior or exterior of the venue or to risk the safety of people at the venue, and we will not tolerate any abusive behaviour by guests to any other guests or member of staff. We reserve the right to remove any persons acting inappropriately from the event.
19. If you include any images of the venue on your wedding/celebration invitations, you must ensure that you have the permission of the appropriate copyright holder.
20. Details of third party suppliers we provide to you are intended to help you in arranging other services to be provided in connection with your wedding. If you do engage these or any other third party suppliers, we accept no responsibility for their performance of services and you should take up any complaints with them directly. You are also responsible for paying their charges directly. We reserve the right not to allow into the venue any third party suppliers who do not meet our requirements intended to ensure the safety and welfare of property and people at the venue.
Third Party Bar suppliers are NOT accepted at Rayle Farm Events Venue. Our bar partners must be used in all Marquee weddings. We do not allow BYOB to the venue.
Cancellation by you
21. If you want to cancel a confirmed booking, you must do so in writing and the provisions in paragraph 22 shall apply.
22. We will use reasonable endeavours to “re-sell” the date. However, you must pay us any losses and costs we suffer because of the cancellation which were reasonably foreseeable to both you and us when the contract was entered into, whether or not we are able to resell the date. Depending on when you cancel, the cancellation charges you must pay shall be determined by reference to the table below. We will tell you the exact cancellation charges once we know whether or not we have been able to resell the date, and you must pay the charges within 20 working days of our invoice.
Length of time before your scheduled wedding/celebration day Cancellation Charge
- More than 6 months, deposit is non-refundable in all cases
- Between 3 and 6 months, 75% of the total wedding package price will be retained by Rayle Farm Events Venue
- Less than 3 months 100% of the total wedding package price will be retained by Rayle Farm Events Venue
Cancellation by us
23. We reserve the right to cancel your booking without liability to you and without any obligation to refund your deposit if:
(a) you do not pay us the balance of your wedding/ event package price by the date due for such payment; or
(b) we have reasonable grounds to believe that you may not pay us the balance of your wedding package price by the due date and we have requested you to explain the position and you have not done so satisfactorily; or
(c) we discover, before you have paid the balance of your wedding/celebration package price, that you have deliberately concealed information, or deliberately given us incorrect information, about your intended wedding in circumstances where (if you had not done so) it would have been reasonably foreseeable that we would not have accepted your booking; or
(d) we have reasonable grounds to believe that your behaviour or that of your guests at the wedding/celebration is likely to result in damage to the venue or to our property and/or injury to people.
24. If expected wind speeds are due to exceed 25mph or flooding at Rayle Farm Event Venue, the marquee may not be deemed safe for use, and we reserve the right to move your date. Should you wish instead to cancel, and to claim on your wedding / event insurance then this, of course, would be at your discretion.
Events outside our control
25. Except as set out in this paragraph 24, we shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under our contract with you that is caused by events outside our reasonable control (such as serious damage to the venue, serious adverse weather conditions, a pandemic or epidemic, or interruption or failure of utility services such as electric power, gas or water). In these circumstances, we shall use every effort to notify you as soon as is reasonably practical. If, as a result of such events, we believe we have no alternative but to cancel your booking, you must have suitable wedding insurance to cover you for these eventualities.
Limitation of our liability to you
26. Our total liability to you for any loss you suffer will be limited to the total amount of money payable to us for your wedding/celebration package. We will not be liable for any losses which were not reasonably foreseeable to both you and us when the contract was entered into or for any losses that were not caused by any breach of contract or breach of statutory duty or negligence on our part.
27. Nothing in these terms excludes or limits in any way our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or limit (or attempt to exclude or limit) our liability.
Changes to the venue and/or your wedding/event package
28. We reserve the right to make changes to the interior and/or exterior of the venue between the time we accept your booking and the date of your wedding. For example, we may make changes to the location required for the marquee, should ground conditions require it, and we cannot guarantee that the venue and its surrounds will be free from additional structures and the location for marquees will be determined by the ground conditions, safety considerations and wind loadings at the time of the event.
29. We will use all reasonable endeavours to ensure that no components of your wedding/celebration have to be altered. However, as a wedding plan is normally put together a long time before your scheduled date, we reserve the right to make changes to certain components if this is necessary to comply with safety requirements or other changes in law or relevant codes of practice, or to make other minor changes which we reasonably believe will not be to the detriment of your overall wedding experience.
30. We will notify you of any significant changes, but unless the change is one which is likely to fundamentally change the nature of your wedding experience, we will not offer a refund, costs or compensation.
General
31. If only one person is making the wedding/Event/ celebration booking, that person confirms that s/he has the authority to make the booking on behalf of both persons intending to be married. Our contract will therefore be with both such persons.
32. Any error or omission in any information or document issued by us shall be subject to correction provided that the correction does not materially affect the contract.
33. You may not transfer any of your rights or obligations under our contract with you to another person without our prior written consent, which we will not withhold unreasonably. We can transfer all or any of our rights and obligations under the contract to another organisation, but this will not affect your rights under these terms.
34. If any court or competent authority decides that any of the provisions of these terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
35. No person who is not a party to our contract with you shall have any rights under or in connection with it.
36. We accept well behaved dogs at Rayle Farm Events Venue. Owners must pick up all dog poo promptly. Dogs must be kept on leads at all times.
37. Power for the marquee lighting & Toilets will be provided for all weddings/ events on our marquee & lawns, with additional power supplied for your band and any other suppliers, however to a maximum of 16amp.